Terms of Service

These Terms of Service (“Terms”) govern your use of QuotaSight, a sales call intelligence platform operated by Grow Big Ventures LLC (“QuotaSight”, “we”, “us”). By creating an account or accessing the service, you agree to these Terms. If you don’t agree, don’t use the service.

If you’re using QuotaSight on behalf of an organization, you represent that you have authority to bind that organization to these Terms. “You” refers to that organization.

• You must be at least 18 years old.
• You’re responsible for everything that happens under your account.
• You agree to provide accurate information and keep it current.
• You’re responsible for the security of your magic-link emails — anyone with access to your inbox can sign in.

• QuotaSight is offered on a subscription basis. Plan tiers and pricing are listed at quotasight.co and may change with 30 days’ notice.
• Subscriptions auto-renew at the end of each billing period unless cancelled.
• You can cancel anytime from your billing page. Cancellation takes effect at the end of the current billing period — no proration of unused time, no refunds for partial periods unless required by law.
• If a payment fails, we’ll attempt to recover and notify you. Continued failure may result in suspension after 14 days.
• Trial periods are described at signup and end automatically — no card required during trial unless you opt to add one.

You agree not to:

• Reverse-engineer, decompile, or attempt to extract our source code.
• Resell, sublicense, or repackage QuotaSight as a hosted service.
• Use the service to process call data you don’t have legal right to record or analyze (consent laws vary by jurisdiction — that’s your responsibility).
• Attempt to access another customer’s data, probe for vulnerabilities (except via our security disclosure process), or interfere with the service.
• Use the service for any unlawful purpose, harassment, or to violate third-party rights.
• Use automated tools to scrape data beyond our documented APIs.

You retain ownership of all data you provide to QuotaSight (call recordings, transcripts, daily entry numbers, etc.). You grant us a limited license to process that data solely to provide the service to you, including sending it to our AI sub-processor for analysis on your behalf.

See our Privacy Policy for specifics on data handling. Material conflicts between this section and the Privacy Policy are resolved in favor of the Privacy Policy.

You are solely responsible for obtaining all required consents from call participants before recording or analyzing calls. QuotaSight does not record calls — we ingest recordings you have already created via your call recorder integration. Consent requirements vary by jurisdiction and are your obligation to meet.

QuotaSight, the QuotaSight name, the third-eye mark, the dashboards, the analysis prompts, and the underlying software are our intellectual property. These Terms grant you a limited, non-exclusive, non-transferable license to use the service. We reserve all rights not expressly granted.

We aim for 99.5% uptime but make no formal SLA at our current pricing tiers. Scheduled maintenance is announced when practical. Downtime caused by sub-processors (Vercel, Supabase, etc.) is outside our direct control.

QuotaSight is provided “as is” without warranties of any kind. Our AI analysis surfaces patterns and suggestions but is not a substitute for human judgment. Decisions about staffing, compensation, deals, or strategy remain yours.

We disclaim all warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, our aggregate liability under these Terms is capped at the greater of (a) the amount you paid QuotaSight in the 12 months preceding the claim, or (b) $100. We are not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data.

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.

You can terminate at any time by cancelling your subscription. We can terminate or suspend your account if you breach these Terms, fail to pay, or use the service in a way that creates risk for us or other customers. We’ll provide notice where reasonable.

On termination, your data is handled per the retention policy in the Privacy Policy.

We may update these Terms. Material changes will be communicated by email or in-app notice at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. The exclusive venue for disputes is the state and federal courts located in Delaware. Both parties waive the right to a jury trial. Class actions are waived to the maximum extent permitted by law.

Questions about these Terms? Email legal@growbigventures.com.